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Guided intake for technical project quotes

From customer request to a quote-ready handoff.

A customer submits the technical request once. Sales and engineering then qualify it, assign an owner, and prepare the quote from the same record.

No sign-in. The request you submit appears on the desk in this browser.

Sample record

RFQ-2026-0147

Robotic palletizing cell

Northline Manufacturing

High
  1. 1New
  2. 2Sales qualified
  3. 3Engineering review
  4. 4Awaiting information
  5. 5Quote prepared
  6. 6Closed
Project
Automation system
Assigned to
Applications Engineering
Need by
October 15, 2026
Budget
$150,000–$250,000
  • Line-layout.dwg
  • Requirements.pdf
“Layout is complete enough for an initial reach study. Confirm ceiling clearance before concept review.” Maya Chen

Two sides of one request.

The customer never sees the desk. The desk never asks for the same information twice.

Customer intake

  1. 01

    Contact

    Who should receive questions about the work.

  2. 02

    Project

    Type, title, and a plain-language overview.

  3. 03

    Specifications

    The questions change for automation, fabrication, equipment, or engineering.

  4. 04

    Files

    Drawings and references stay with the request.

  5. 05

    Review

    The customer confirms the record before it reaches the desk.

Operations desk

  1. 01

    Pipeline

    Search the queue and filter it by stage.

  2. 02

    Ownership

    Set status, priority, and the person responsible.

  3. 03

    Record

    Answers, files, notes, and activity stay on one request.

  4. 04

    Handoff

    Print a summary when the quote is ready to share.

Stages the desk can run.

Every request sits in one stage. The team moves it as the work changes.

  1. 01

    New

    Arrived, and not yet qualified.

  2. 02

    Sales qualified

    Commercial fit is confirmed.

  3. 03

    Engineering review

    Scope, files, and constraints are being assessed.

  4. 04

    Awaiting information

    Blocked on the customer before a quote can be prepared.

  5. 05

    Quote prepared

    Ready for commercial release.

  6. 06

    Closed

    Completed, or will not be quoted.

Walk the path a customer would take.

Use the sample project, submit it, and open the same request on the desk.